Refund policy

At BazarCartHub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

We offer a 7-day return policy from the date of delivery.

To be eligible for a return:

  1. The product must be unused and in its original condition.

  2. The product must be returned with its original packaging, tags, accessories, and invoice (if applicable).

  3. A valid proof of purchase or Order ID is required.

Returns requested after 7 days of delivery may not be accepted.

How to Request a Return

To initiate a return, please contact our customer support team with:

  1. Order ID

  2. Reason for return

  3. Photos or videos (if the product is damaged, defective, or incorrect)

Email: bazarcarthub@gmail.com

WhatsApp: +91 9582119358

Our support team will review your request and provide return instructions if your request is approved.

Please do not send products back without prior approval, as they may not be accepted.

Damaged, Defective, or Incorrect Products

If you receive:

  1. A damaged product
  2. A defective product
  3. The wrong item

Please contact us within 48 hours of delivery and provide clear photos or videos of the product and packaging.

After verification, we will arrange a replacement or refund, depending on the situation.

Non-Returnable Items

The following items are not eligible for return or refund:

  1. Personal care and hygiene products

  2. Customized or personalized products

  3. Perishable goods

  4. Gift cards

  5. Clearance or final sale items (unless received damaged or defective)

Refund Process

Once your returned product is received and inspected, we will notify you about the status of your refund.

If approved:

  1. Refunds for prepaid orders will be credited to the original payment method within 7–10 business days.

  2. The time taken for the refund to reflect in your account depends on your bank or payment provider.

Cash on Delivery (COD) Orders

For eligible COD returns, refunds will be processed through bank transfer, UPI, or another approved refund method after verification.

Our support team will contact you if additional information is required.

Exchange Policy

We currently do not offer direct exchanges.

If you require a different product, you may return the eligible item according to this policy and place a new order.

Return Shipping

If the return is due to:

  1. A damaged product

  2. A defective product

  3. An incorrect item sent by us

BazarCartHub will bear the return shipping cost.

For returns due to customer preference (where applicable), the customer may be responsible for the return shipping charges.

Late or Missing Refunds

If you have not received your refund after 15 business days from approval:

  1. Check your bank account.

  2. Contact your bank or payment provider.

  3. If the issue still persists, contact us using the details below.

Contact Us

For any questions regarding returns or refunds, please contact us:

BazarCartHub

Email: bazarcarthub@gmail.com

WhatsApp: +91 9582119358

Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM

Thank you for shopping with BazarCartHub. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.